dermani MEDSPA® East Cobb

Faith is so amazing! She’s kind, bubbly, down to earth, and extremely intelligent. I feel so comfortable seeing someone who has extensive clinical experience and medical expertise. She truly wants what is best for you and your skin goals. This has helped me feel more confident postpartum and helped me age more gracefully. She will give you an honest assessment if something is possible or not and what would work for your skin and anti- aging goals. She’s helped me so much with my TMJ pain. Botox treatment is much less expensive than what I would’ve paid at the dentist. All of the work she has done has beautiful natural looking results.

I cannot recommend Faith enough! She is incredibly knowledgeable, professional, and took the time to truly listen to my goals. The results are flawless and so natural-looking. I felt completely comfortable throughout the entire process and will definitely be returning!

I paid over $200 for a microneedling service at Dermani and unfortunately had a very disappointing experience. I did not see any of the expected results immediately after treatment—there was no redness or visible response at all, which made me question whether the procedure was performed thoroughly. During the appointment, I also observed that large areas of my face appeared to be missed, which was concerning given the nature of the treatment. My mother was present in the room and also noticed the lack of consistency in application and that sections of my face were completely missed. In addition, the esthetician’s demeanor and overall professionalism did not meet the standards I would expect for a medical spa service. After the appointment, I requested to speak with a manager. Instead of receiving a call back from management, I was contacted by the same provider who performed the service. I have since called and left a voicemail for the manager and sent an email, but I have not received any response. I was also informed by staff that the provider who performed my treatment is no longer employed there. Given the lack of follow-up and the concerns with the service provided, I am requesting a refund for the cost of the treatment.

My experience at this location was very frustrating and disappointing. I enrolled in a laser hair removal membership with the expectation that the process would take about one year, based on information from the company and membership paperwork, but it took closer to 2.5 years. I consistently attended appointments within the recommended timeframes and repeatedly shared that I wasn’t feeling much during treatments, questioning whether the laser settings were high enough. I trusted that my feedback was being taken seriously and applied to the settings. After all, they are supposed to be the experts. However, after about 1.5 years, a new aesthetician reviewed my treatment history and was very surprised by both the lack of progress and the length of time I had been coming in. Over several visits, she significantly increased the settings to what she indicated was a more appropriate level. Only then (1.5 years later) did I begin to see meaningful improvement. I attempted to contact management at least five times to discuss my concerns and never received a response. That lack of accountability was especially disappointing. The aesthetician and front desk manager advocated for me and secured one complimentary session; however, it does not offset the substantial time and money invested in what appears to have been ineffective treatment for well over a year. I should have canceled once I realized the lack of effective services, but hoped I’d start seeing better results sooner than I did. (Kind of like when you watch a really bad movie and you’re sure it will take a turn for the better any moment, then the credits start rolling and you wonder why you wasted 2 hours of your life!) My overall experience did not reflect the level of care or professionalism I expected. Do not go here if you carry similar expectations or you will end up wasting a lot time and money.

Rebecca has been doing my laser treatments (I’ve had four so far), and she is extremely professional, kind, and knowledgeable. This girl seriously knows what she is doing! Everyone here is always so welcoming. Not only is the staff amazing, but the laser treatments actually work — I don’t know why I didn’t do this sooner! It’s truly some of the best money I’ve ever spent. I also want to add that some random negative review I saw on here is just stupid. From what I’ve experienced (and what other people I know who go there have experienced) there is absolutely no way that review is accurate.