Restore Hyper Wellness

​If I could give zero stars, I would. I am utterly baffled as to why this business even bothers unlocking its doors if it isn't going to have the necessary staff on hand to actually provide services. ​The Experience I specifically went out of my way to take advantage of your heavily promoted "Tuesday deal." However, the promotion means absolutely nothing if the clinic cannot function. I didn't just visit one clinic; I wasted my time and gas driving to two different locations. The result? Absolutely no nurses available at either one. ​The Verdict What is the point of turning the lights on and calling yourself "open" if you lack the fundamental staff required to do your jobs? It shows a complete lack of respect for your customers' time and a glaring failure in basic management and scheduling. ​Bottom Line: Do not waste your time trying to catch their Tuesday specials. If a healthcare or wellness facility cannot even guarantee a nurse will be in the building, they have no business operating at all. Utterly unacceptable.

The facilities are nice and the services are definitely helpful but the communication from their management is less than ideal. They make it extra complicated to cancel your membership. I’m still waiting to get a confirmation that I won’t be charged another month’s membership, even though I’ve called emailed, and expressed that I want to cancel in person to the manager several times over the course of a few months.

I was extremely impressed with the Membership App! The seamless process to book an appointment, Then when I called to confirm my appointment, I was greeted by Victoria with a friendly and welcoming chat about my arrival. When I arrived at the VININGS location, Victoria greeted me with a smile, asked me my name, and then gave me an option of either doing my service first or taking a tour. I chose to take the tour. Where I met the nurse, as well as another employee named Kyra. The other customers that were there were deeply engaged. in their experience. They were smiling and looked very comfortable. Which made me even more comfortable. I got a full education on the red light service that I received. Every room was spotless, and smelled clean and inviting. When my service was completed, I was asked about my experience and what could have been better. I assured them that the service was top-notch. I was then encouraged to schedule another appointment and both Cara and Victoria shared with me all of the parameters. I will be back this weekend because of the outstanding experience that I received.

I had a great experience with the Mild Hyperbaric Oxygen Therapy session. My only wish is that it could have been a medical‑grade chamber for a bit more intensity. But overall, I really enjoyed it!

Made 2 unauthorized billing on my card. Asked to refund unauthorized purchases on April 30th to Arthur (manager) and close account. Still failed to comply. Will not patronize this business ever again.