Skin Envy Austin- South

I’ve been going to Skin Envy Austin for underarm laser hair removal with Jasmine, and every experience has been amazing. She is always professional, friendly, and welcoming, with a smile on her face every time I come in. Jasmine takes the time to make sure I’m comfortable throughout the appointment and always answers any questions I have without ever making me feel rushed. She’s knowledgeable, gentle, and really attentive to the details, which makes the entire process so much easier and less intimidating. You can tell she genuinely cares about her clients and wants them to have the best experience possible. I highly recommend Jasmine to anyone considering laser hair removal!

I’ve been going to Skin Envy for eight months now for laser hair removal with Tatiana, and she has done wonders for me! She is thorough and thoughtful, focusing on each body part carefully and applying the appropriate amount of intensity for maximum benefit. I went from being a hairy girl to being almost hairless! I’d highly recommend them to anyone looking to getting hair removal services. 😊

I have been a client of SkinEnvy for several years, but unfortunately the business acumen of their staff and quality of care for their clients has greatly declined as their best employees have moved on. I was a regular client of Olivia’s. When she moved on, my appointment was abruptly canceled with little consideration for the inconvenience to me. When I was rescheduled, I was asked to come in at an earlier time that I had already explained I couldn’t accommodate. And, just today, they asked me again to come in earlier at a time I can’t accommodate. More recently, I booked a skincare consultation with Salma, hoping to receive a personalized treatment plan for dry, dull skin. Instead, the esthetician barely examined my skin before returning with an armful of expensive products. I was only able to sample one of them, and there was virtually no discussion of treatment options or facial services that might address my concerns. The entire appointment felt more like a sales pitch than a professional skincare consultation. As a longtime client, I expected thoughtful recommendations and a customized plan, not pressure to buy products and a poor attitude from someone one who is supposedly a licensed esthetician. I left feeling like my time wasn’t valued and that customer care has taken a back seat to retail sales. Also, when I speak to someone at the front desk, I don’t think it’s too much to ask that they are professional with me but that wasn’t the case today with Holly. Sadly, I can no longer recommend SkinEnvy based on the poor business acumen and unprofessionalism of the current staff.

I had such a great experience at Skin Envy! The staff were incredibly welcoming and professional, making me feel comfortable from the moment I walked in. The space was clean, relaxing, and beautifully set up, which added to the overall experience. I was really impressed with the attention to detail and how carefully everything was done. You can tell they truly care about their clients and take pride in their work. I left feeling refreshed, confident, and well taken care of. Highly recommend to anyone looking for quality service and a little self-care time. I’ll definitely be coming back!

I’ve been getting laser hair treatment from Tatjana for the past 3 months. She made sure to educate me on the process of hair growth and removal, and the equipment used. It’s been a delight coming back each month, and the results are already great!!