Austin Public Health Sexual Health Clinic

I have to say the staff here are incredible, they really made me feel very comfortable. I was very happy with how quick I was in and out too. If you’re looking to get tested, this is the place no doubt. 100/10 ⭐️⭐️⭐️⭐️⭐️

Everyone there were angels doing Gods work 🥹😍🥰 l had a really positive experience here staff was kind, professional, and made me feel comfortable the entire time. Everything was efficient and well organized. Highly recommend this clinic.

First and foremost, all walks of life and lifestyles should be paying attention to their sexual health all the time; and the only way to do that is to remove the stigma. I've been going to Kind Clinic for the last two years; getting an appointment there is like asking for a miracle, there is always some sort of policy change, and their portal is a nightmare. Therefore I was so relieved and happily surprised to come across these city services. For $20 full testing, no-one has the excuse; at home testing is usually over $100 and most insurance doesn't cover regular testing (again, everyone should be doing). I walked in and was done within an hour. The staff, was phenomenal and you can tell they care about what they do (Ranisha is the real deal!). The only complaint I have, the take-in/check-in process needs wayyyy more privacy (this is why I removed a star).

I received great service today from each and every stuff member that i interacted with. Keep on the good work you do each and everyday

Note: pick up a pack of the cards from the front desk that are in my picture. I’ll explain at the bottom. I only found out about this clinic due to being on someone’s contact list. At first I was overwhelmed by how far they go to get in contact with you. From a call to a private letter at your home address. You can tell that they take healthcare seriously and are doing such great work to keep help prevent contact with others. My first visit with them was great. They provide easy to understand instructions on where the clinic was, where to park, how to access the building, etc. The check in process is very quick and there’s no waiting room of people behind you when you’re giving them your personal information. (My favorite part of this client was the privacy.) Your assigned a number from the front desk where you then proceed through the next door to meet with their register. Here you get to meet Anne Wiebe who has been just a blessing to talk to each time I’ve visited. If you have a cost for your visit she will help you through that. If not, like me she will still welcome you and ensure you understand the process of the clinic. You can really tell that she loves her job and it helps you get into a better mood if you were worried beforehand. She will direct you to a waiting area and tell you to wait for your number to be called. Don’t forget that they are calling numbers like I did because that’s embarrassing after you realize that they’ve been calling you for a min. The wait time for me has never been over 10 mins and I’ve been to this office about 4 times now. Depending on your visit reason. You might be called to either do your blood work before seeing your healthcare provider. It’s quick and easy. Then they will have you wait back in the waiting room. Very shortly your provider will come scoop you up by calling your number (don’t worry your number is on your check-in sheet if you forget). They will take you into your treatment room where you’ll have a conversation with your provider. At this point you might have additional testing such as urinalysis, and swab testing. Your provider may also provide treatment if required. They will ask you about PREP and if you’re interested in speaking with an advocate. (You really should if you’re not already on PREP. It could save your life.) Once the provider is finished with you they will release you and you’ll simply check out with Anne at the register desk. She will help to schedule any follow ups or answers any questions you might have. Then you’re free to go. Okay, so about these cards. They are called “Ask Listen Talk Repeat.” If you’re in a relationship or going on dates you should pickup a deck of these cards. They told me they are met to help generate conversations between parents and their children. But I was curious and took a deck home. A few days later I was sitting at home with my parter of almost a year and saw them sitting on the counter. I opened them up and told him let’s play a game. So we stared playing letting each person draw a card and to ask the other the question. These cards helped remind my partner and I what we forget to ask each other. We learned new things about each other and shared some deep tears of love. I definitely encourage you to just be silly and read a few of these with your partner. Relationships can get stagnant, but it’s up to us to keep finding ways to make each other feel great and loved. Thank you for all this clinic does. Everyone you will meet here is so amazing and doing so much to help the health of the citizens in our wonderful community.