Total Men's Primary Care - Hutto

I had an outstanding experience thanks to Darcel, Celine, Kim, and Adjoa. Each of them was professional, friendly, and genuinely committed to providing excellent service. They were responsive, attentive, and made the entire process smooth and stress-free. Any questions or concerns I had were handled quickly and with care. It’s rare to come across a team that works so well together and truly goes above and beyond for their patients . Thank you all for your hard work and exceptional service—I truly appreciate everything you did!

Had a really great experience here. Everyone was friendly, welcoming, and easy to talk to. Going to a healthcare checkup can sometimes feel uncomfortable, but the staff made me feel at ease and never made me feel bad or judged. They took the time to answer my questions and genuinely seemed to care. Overall, it was a very positive experience, and I'd definitely recommend them to others.

I used to love this clinic. It was always incredibly easy to schedule and I had a great regular doctor here who has unfortunately since left. My recent experience proves that the quality of care has completely gone downhill and I will not be returning. NOT a safe space for men, especially some men. I went in just needing a standard physical therapy referral. The nurse who took my blood pressure was incredibly short, dismissive, and aggressively cranked the cuff down to the point of severe physical pain. I do combat sports daily and have a high pain tolerance, but this was agonizing and caused me to start squirming and tensing up. Unsurprisingly, the physical pain and stress triggered a full-blown panic attack, causing my BP to spike to 180. Even though I explicitly told the doctor I was having a panic attack because of how the test was administered, they completely ignored the context and immediately handed me a blood pressure pill to take right there a highly irregular and reckless move for an isolated reading without any chronic history. When I asked the doctor if the test should hurt, she initially said no, then immediately began backtracking to cover for her nurse's poor behavior. They then re-tested me on a machine while I was still visibly in the middle of a panic attack. I didn't take the prescription they pushed on me, and checking my baseline at home the next day, my BP was a completely healthy 127/80. This clinic seems less interested in proper patient care and more interested in aggressive billing, pushing quick meds, and hitting sales quotas. If you are looking for a reliable primary care physician, look elsewhere. The good staff are gone, and what's left is a massive liability.

UPDATED REVIEW AFTER NOT A GREAT EXPERIENCE: After my original review, Brittany, the area manager, personally reached out to me to discuss my experience. She took the time to listen, address my concerns, and assured me she would look into the situation thoroughly. She later followed up with me and explained the steps that were taken to address the issue and help prevent it from happening again. I appreciate the communication, accountability, and professionalism she showed throughout the process. Because of how this was handled, I do feel confident that my experience was an isolated incident, and I will continue using this office moving forward.

1st visit went great. Quick and easy to get an appt, online. Brittany listened to my concerns and setup a plan to help me. Will be my new primary care going forward. Thanks