SynergenX Walnut Hill | Hormone Health & TRT Clinic

Made a appt and when I arrived was told it would cost 134 for labs and 70 per week for injections and also 134 every 3 months for labs. They said I had to come in for injections don't offer pills for men, when every other clinic does, and pills are for women only. She left the exam room and came back to tell me theres a cheaper way to self inject for about half that cost. Ive never self injected before and was a little unsure so asked if I could at least do the labs today and see if in fact I really need the testosterone therapy or not, and then would make the determination about self injections. She said yes and then again came back into the wxam room and said, they don't do that and told me to go to my dr and get the labs done. So leads me to believe that they will always find you have low T no matter what. So they can make over 3,000 bucks on you every year. Also their scale said I weigh 204, no way in hell I way 204 Just weighed myself at the dr's 2 months ago and weighed 182. No way I gained 22 lbs and still fit in my same clothes.

Great clinic with friendly staff! Highly recommended. Easy process and they work with insurance. Sooo glad I chose this clinic over the competition.

After 10 years of treatment at SynergenX, I confirmed with Anthem Blue Cross Blue Shield that my TRT is covered. This has nothing to do with my insurance, but everything to do with them no longer wanting to take my insurance and forcing me to a weekly $70 self pay rate. Unacceptable. I have insurance! SynergenX still refused to allow me use my insurance unless I stopped treatment and retested below 300 ng/dL — their “internal policy”. That means being forced to intentionally lower hormone levels after a decade of medically supervised care just to qualify again. They didn’t accept my appeal and no patient advocacy — they simply told me “there’s nothing we can do.” If you’re planning to use your insurance, understand this before you start, they can change their internal policy at any moment with no regard to your treatment or well being. Choose wisely Requiring a patient to become unhealthy again just to qualify for treatment is not patient care — it’s policy over people. There are other clinics out there that will actually work with their patients and except the insurance coverage, so I found A new provider who takes my insurance. Even if you have to call them every day to get your medical records released to you because they will drag their feet because again “internal policy” What once was a great men’s testosterone treatment center has unfortunately become the bottom of the barrel in my opinion due to incompetent ownership and management I found a new clinic separate from this one and so far it has been so much better.

🚨Scammers🚨 You'll see ads from them on Instagram or Facebook suggesting that you can sign up for a "free TRX kit" having you fill out all your personal information and when you go the the clinic the offer is not valid and they'll give you a spiel about starting out on their entry level kits that are "affordable" that you would have to pay for. False advertisement is a illegal practice. Stay away from this establishment all over Texas!

Garbage!! Don’t waste your time. Try to bill me for crap a year later. Give me a break. So many better ways.