Restore Hyper Wellness

Not impressed. Had 11:00 appointment today taking my father there for IV treatment to see if it would help with his vertigo. By 11:30 we've only talked to the receptionist a few times no nurse or anyone come to talk to us or see us so we got up and left 11:00 is 11:00 not 11:30 there's something's holding you up I understand that but there's plenty of girls sitting there gossiping at the front desk someone could have came and said something You get there and see what they charge for everything and all their add-ons it gets very expensive very quickly. And they don't want you to do treatments they want you to do memberships where you're coming back multiple times or you can be talking thousands of dollars for treatments. And I couldn't even talk to anyone to see if there's any guarantees that the stuff will work I know when I be back will help with a hangover or make you feel better if you dehydrated but all the other stuff that are climbing that it helps I don't know if that's true or not or if it's snake oil.

I signed up for the membership which requires a 3 month commitment. I called before the end of the commitment and said I wanted to cancel. The person I spoke with said I need to email them. I sent an email to the email she provided and said I want to cancel. No one ever said I needed to complete a form to officially cancel. The reply to my email simply asked why I was canceling. I didn’t reply and the next time I went in the manager said I need to complete a form to cancel - which now was too late to cancel without getting charged for another month. I emailed and they said they can’t honor my emailed date then said they would but I’d lose my credits for the current month so either way I’d lose $190. I was referring people here but now I can’t knowing what the treatment is if you no longer want to be a member. If I didn’t call and ask and email with no one telling me about the form, I’d understand them needing to follow their policy but 2 times no one gave me clear direction how to cancel when I asked.

I love coming to Restore! The management and front desk staff are excellent, and the environment is extremely relaxing. I particularly enjoy the medical services, and I love visiting with all of the nursing staff. Couldn't recommend Restore enough for a variety of health and fitness goals!!

Restore Hyper Wellness in Round Rock truly exceeded my expectations. My husband and I went in for IV drips, and from the moment we walked in, the team made us feel taken care of. I’ve struggled with migraines for years, so I chose one of the infusion blends they recommended. My veins are usually hard to access, and most places struggle to get an IV started. Here, they didn’t rush or give up. They used an ultrasound to find the vein, walked me through every step, and were incredibly gentle and skilled. The result? After just one appointment, I haven’t had a full migraine since. It’s been life-changing, and I’m still shocked by how much relief I’ve had. My husband had a great experience too, with comfortable seating, and complimentary blankets, drinks and snacks, making the visit even better. A big thank you to Dawn for getting us in right away, even though we didn’t have an appointment. If you’re considering IV therapy or looking for a place with real knowledge, care, and customer service, I highly recommend Restore Hyper Wellness in Round Rock.

Great Customer Service & Team. Ms. Dawn is the best & always so helpful.