Renew Med Spa

⭐⭐⭐⭐⭐ Georgetown Renew Medspa is Outstanding! I’ve visited a few spas over the years, and Renew Medspa in Georgetown is truly one of the best. Owner Kacey has created an amazing medspa in our fabulous community. I’ve had several incredible treatments at Renew that have all been exceptional. The consulting is top-notch! They stay very current with all the latest and greatest advancements in technology and recommend treatment options specifically customized to your needs and in alignment with your medical history. The staff is welcoming and friendly, exceptionally knowledgeable and informative, highly skilled in their trade, and quite simply top notch. The whole experience is always warm and personal. No wonder they’ve been rated the top spa in Georgetown! I highly recommend Renew! You won’t be disappointed! Thank you, Kacey and team-you’ve earned a lifelong client! 🙌❤️

Renew Med Spa is absolutely the best! Kasey is incredibly knowledgeable, professional, and truly cares about her clients. The entire team—from the massage therapist to the Botox and red light therapy specialists—are experts at what they do. The service is always exceptional, and I leave feeling great every time. I wouldn’t go anywhere else!

I would rate no stars if I could. Me and my friend booked a couple’s massage groupon for us on Valentine’s Day with Renew Med Spa and were rescheduled EIGHT times. Each time we were called only hours in advance when we had altered our schedules solely for this appointment. The excuse was ALWAYS that their massage therapist was not feeling well and was out sick, which is understandable for maybe once or twice but EIGHT times is absolutely ridiculous and horribly unprofessional. They offered us just a facial the days they rescheduled but our schedules didn’t allot for us to come back as it was far from us and we had taken time off for the appointment. When I was confused on why they could only do facials and not the massage the therapist I was texting was very rude, dismissive, and talked to me like I was stupid, which I didn’t appreciate considering I was being gracious. I also specifically requested a female therapist and they tried to give me a male therapist. They told me that they only had one massage therapist each day they would cancel on me which is unprofessional in itself. How are you going to run a business with not enough massage therapists to do a couple’s massage that YOU offer? We were really looking forward to our appointment considering we had recently gotten into a car accident, but because of Renew Med Spa’s unprofessional behavior and unreliable scheduling, we had to dispute with Groupon to get a refund since it’s June, we had booked in February so it expires tomorrow. Would’ve loved to enjoy a well earned self-care massage day, but we had to forfeit our experience all together because you guys don’t know how to staff and run a business. Do NOT schedule a couple’s massage package here if you want your appointment to be in the next 4 months…

I was recently invited to Renew Med Spa to celebrate them being in business for 13 months. Upon arriving, it took a good bit of time (10 min) to be recognized and greeted. There was no instruction on what I was supposed do other than fill out a raffle ticket. As I was looking around the reception area I saw several women in rooms but I didn’t know if they were having a consultation so I didn’t want to interrupt. While I was waiting for my friend to arrive I texted her and said how awkward it felt and that staff was just standing behind the counter looking at me. Eventually, we figured we needed to walk around and see what was going on. I will say that the reps for the equipment and skin care products were very friendly and knowledgeable. There is also a doctor on staff that does hormone replacement and he actually listened to what I was saying. After purchasing products, I was never asked if I had any questions or how my experience was. I was never told we would love to have you back for a full consultation of any service that I would be interested in. As we were leaving I was hoping to get one of the goodie bags as a sign of appreciation. My friend was told they were reserved for the 1st 30 people. I found that odd because the event started at 4 and I arrived at 4:08 according to my GPS. I actually purchased product and didn’t just come for a free gift. The spa staff was not welcoming and they have made it impossible for me to go back. I would rather drive to Far West & Mopac to continue receiving services and was disappointed because this spa would be so much more convenient since I live in Georgetown. It just goes to show how important first impressions are! I’ve included a picture of my text messages to my friend who was meeting me and how uncomfortable I was.

I had a traumatic right shoulder injury last year. I saw surgeons and did x-rays/MRIs...all conclusions led to a recommendation of surgery. I tried Omniwave, a new treatment at Renew, and in 8 weeks, I am completely pain free and have full range of motion. 100% satisfied and would recommend Renew to anyone who's seeking health and wellness options over traditional surgery. Kacey Allison, Dr. “Pete” Petrik, and the entire staff are fantastic.